Privacy Policy

1. Introduction

At Tripzelo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact our support team, or use any of our flight-booking and travel-assistance services.

2. Information We Collect

We may collect the following types of information when you interact with Tripzelo:

• Personal Information: Name, phone number, email address, billing details.
• Travel Information: Flight preferences, destinations, booking details.
• Technical Data: IP address, browser type, device information, cookies.
• Communication Data: Call logs, chat conversations, inquiry messages.

3. How We Use Your Information

Your information helps us provide a smoother, safer travel experience. We use your data to:

• Assist with flight bookings, cancellations, and travel changes.
• Improve customer service and provide faster support.
• Send confirmations, updates, or travel-related alerts.
• Enhance website performance and user experience.
• Prevent fraud, disputes, or unauthorized activity.

4. Sharing Your Information

Tripzelo does not sell or rent your personal information. We may share your data only with:

• Airlines and travel partners to complete your booking.
• Payment processors to verify transactions.
• Legal authorities if required for compliance and safety.

5. Cookies & Tracking Technologies

Tripzelo uses cookies to improve website speed, personalize user experience, and analyze performance. You may disable cookies through your browser settings, but certain features may not work properly.

6. Data Protection & Security

We use industry-standard security measures—including encryption, secure hosting, and restricted data access—to ensure your information stays protected.

7. Your Rights

You may request the following at any time:

• Access to your stored personal information.
• Correction of inaccurate or outdated data.
• Deletion of your information (where legally permitted).
• Opt-out from marketing and promotional communications.

8. Third-Party Links

Tripzelo may contain links to external websites. We are not responsible for the privacy practices of third-party platforms. We encourage you to review their policies before sharing any information.

9. Updates to This Policy

Tripzelo may update this Privacy Policy periodically to stay compliant with laws and improve user transparency. The “Last Updated” date will reflect any revisions.

10. Contact Us

If you have questions about this Privacy Policy or wish to request information, please contact our support team using the details below: